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Summary 2014 Event

Best Practices for a successful project

1 Welcome 2u LR
Enabled by: EGM architecten, Adryan Consultants, BiLFINGER/ TEBODIN

This second event, organized by the ISPE Community of Practice for Project Management, was visited by about 60 life science professionals. 5 Senior experts and managers from global Life Science companies shared their knowledge and experience about various subjects taken from the ISPE manual for project management. Next to the opening subject `new technology` the following key subjects were on the agenda: People Management, Risk Management, Project Initiation and Project Delivery Planning. The room where the presentations were held gave us a really breath-taking view over the `Oude Maas` and Dordrecht old city centre. This awesome location combined with a superb catering enabled lots of inspiring talks during the many networking moments.

Marcel Schakel, President of the ISPE COP PM, welcomed all visitors and gave an explanation about the added value of ISPE and the Community of Practice. He introduced the speakers and their subjects.Erik Fokkema, partner at EGM architecten, emphasised with help of various very humorous and clear examples that an accurate initiation and design phase can prevent a lot of failure costs during later project phases. Erik explained, referring to several successful EGM life science projects, the process of filing the Building Information Model (BIM) with requirements and function specifications but also the added value of the BIM for scheduling, verification, risk management, facility management purposes and more. BIM: great advantage during all project phases AND during the life time maintenance.

Craig Church, director project execution at MSD, shared his knowledge and experience about people management in culturally diverse environment. Based on his cooperation with many colleagues all over the world Craig knows that global projects` success depends on how you manage differences in language, communication and culture. Having a common language and terminology is critical. There are ten strategies for effective cross-cultural communication. The most important one´s are: build self-awareness, respect differences, listen actively and ask questions. Even within the Netherlands we have communication difference´s very well explained with the Fries example of ´It kin net`: does it mean `it is not possible` or does it mean `you can give it a try`?

Stephan Dona, Associate Director Global Information Risk Management & Security at MSD, made us aware of the importance of risk management and the detailed definition of and relation between risk, assets, threats and vulnerabilities. Stephan enriched his presentation with many clear examples out of daily MSD practice and shared his view on the tension between making profit and managing risks. To ensure that opportunities for value creation are not missed by trying to eliminate all risks we need a Business Aligned - Risk Based – Balanced - Risk Management. Risk management is evolving but becoming more and more complex at the same time due to 5 convergence drivers: (global) expansion ( organizations, partners), value migration (towards information based, how to secure?), emerging technology (cloud, mobile, …), compliance & regulatory (new threats), cost reduction (pragmatic approach to manage risk). Risk management: high essential for business. Everybody should be a risk manager…

Hans Ter Maat, Senior Project Manager at Adryan Consultants , lead us through the challenges during the project initiation phase. He shared several criteria to judge if a project has been successful. A solid initiation phase will always reduce failure costs dramatically. Challenge for the PM is get sufficient resources and time to do a proper initiation phase. This phase consist of two stages: feasibility study and conceptual development. Most important deliverables of the feasibility stage is a clear project objective, business case, project sponsor and cost estimate. After the conceptual development stage the best project option must be known, the project organization must be chosen and the user requirements must be listed. A proper investment is the initiation phase will always be earned back during project execution.

Joost van Raaij, senior Project Manager at Tebodin Consultants, presented us as a real trainer the essence of project delivery planning. Also the path to come from objectives via strategies, plans to activities and the various topics to tackle like: scope, schedule, costs, communication, validation and more. Hans also presented old fashioned and nowadays way´s to visualise project organizations and the creation of a project plan. Last but not least he explained how to align the plan to the project team, to the project environment, to the business and how to transfer plans into sub plans. A solid plan: a landmark for design and implementation.

9 3 Steering Committee u LR

9 1 Speakers u LR